Say hi
Got a question about your order or one of our products? We’re a small team and we like hearing from you.
- Email support@tryberryd.com Or use the form below — it lands in the same inbox.
- Phone 1-888-682-6225 Have your order number handy and we can sort most things on the call.
- Hours Monday to Friday
- Reply time Most replies land within a business day
Berry helpful details
- Your order number
- The address the confirmation went to
- Photos if something arrived damaged or wrong
- Last four digits of the card, if it’s a billing question
Sweet & short answers
- Order status: follow my order for live scans
- Order changes: same-day requests have the best odds
- Returns: covered in the refund policy
We’ll always tell you what we can and can’t do — no vague non-answers.